SECURITY & PRIVACY POLICIES
ONLINE ORDERING IS SECURE
We value our customers and want to make shopping online as comfortable and
as safe as possible. We have taken every precaution to safeguard your financial
information. Your credit card numbers are encrypted while in transit using the
industry standard Secure Sockets Layer (SSL). Moreover, your credit card numbers
are encrypted and stored on our isolated network, protecting them from theft
or internal compromise. This system provides safe, reliable e-commerce.
In our effort to be a leader in online security, we have designed data management
software systems which automatically store and protect your information. Furthermore,
for added safety, if our customer service team suspects anything to be improper
with your order and/or your credit card, they will contact you and get voice
authorization from you.
WHAT WE COLLECT
We ask you for information such as your name, e-mail address, shipping address,
billing address and method of payment information that identifies you as an
individual.
We store and use this information so we can process your order. If necessary,
we might use this information to contact you for help processing the order.
We respect your privacy. We may use your information to personalize your shopping
experience (such as a personal greeting). Our secure server software encrypts
all personal information, ensuring that your information stays private and protected.
When subscribing to our newsletter. Our newsletter is an optional service
to our customers and the visitors to our site. This newsletter provides product
promotions and other special announcements. Your specific email address is required.
We will not share your email address with any third-party without your explicit
consent. We hope you find our newsletter both enjoyable and through our special
offers rewarding as well.
Sending us Personal correspondence. When we receive e-mail, letters, or entries
to our contests we may collect and store the information you submit.
Cookies. “Cookies” are pieces of data your browser stores on your
computer’s hard drive. They enable us to determine when you or someone using
your computer returns to our site. Cookies make your visit a more personalized
experience by identifying special offers or relationships. Most web browsers
automatically accept cookies, but if you like, you can edit your browser options
to block them.
About Children/Teens. Like you, MPG is concerned about the safety of children
when they use the Internet. Consistent with the Children’s Online Privacy Protection
Act of 1998, we will never knowingly request personally identifiable information
from anyone under the age of 13 without prior verifiable parental consent.
ANYONE UNDER 18 must have their parent’s or guardian’s permission to order.
If we become aware that a subscriber is under the age of 13 and has registered
without prior verifiable parental consent, we will remove his or her personally
identifiable registration information from our files. Please note: we may nevertheless
maintain a record of that person’s name and address in a “do not register” file
to avoid subsequent registration by a child under the age of 13.
Other Sites’ Policies. You might choose to leave our site via links to other
sites, including those of advertisers. We are not responsible for the privacy,
security or the content policies on those sites.
DISCLOSURE OF INFORMATION TO THIRD
PARTIES
Your personal information is used by us, our suppliers and shippers in order
to process and ship your orders. Personal information includes your name, e-mail
address, mailing address, method of payment information and other data that
identifies you as an individual. If necessary, we might use this information
to contact you for help processing the order. We respect your privacy. Our secure
server software encrypts all personal information, ensuring that your information
stays private and protected.
Aggregate information is general in nature and does not contain any personally
identifying information. Aggregate information about traffic patterns, sales,
and other site information may be shared with partners, vendors, and other reputable
third parties.
We may share information with governmental agencies or other companies assisting
us in investigation of fraud or prevention of it. We may do so when: (1) permitted
or required by law; or, (2) trying to protect against or prevent actual or potential
fraud or unauthorized transactions; or, (3) investigating fraud which has already
taken place. The information is not provided to these agencies or companies
for marketing purposes.
We will NOT sell your personal information to third parties!
SAFETY AND SECURITY
Shopping on MPGsports.com is safe and secure. We ensure that it’s safe by transferring
all of your personal information, including your name, address and credit card,
over a Secure Socket Layer (SSL) line. This ensures that your information is
encrypted and cannot be read by others as it travels over the Internet. The
secure mode begins when you initiate your order. You will know you’re in secure
mode when the tiny padlock icon (located at the bottom of your browser) appears
as “locked.” You also can verify you are in secure mode by looking
at the URL line of your browser. When accessing a secure server, the first characters
of the site address will change from
“http” to “https.” And after the information reaches us,
it is stored on a secure server, resides behind a firewall and cannot be accessed
from outside the company. At that point, your information can only be accessed
by employees to process your orders.
Alternate Option. If you are still concerned about using your credit card
over the Internet you can just phone our Customer Care Center listed below and
one of our trained Customer Care Representatives will be glad to take your order.
CONTACTING US
MPGsport.com Customer Care
Monday - Friday 7:30 a.m. to 4 p.m. (Pacific time, USA)
Saturdays, Sundays & Holidays
closed
Phone numbers:
USA +1.888 MPG 7760 (toll free)
INTL +1 805 781 0916
FAX +1 805 781 2978 